Operations Officer, Digital Banking (6 Months Contract)

EQ Bank | Equitable Bank(28 days ago)

HybridFull TimeMedior$96,221 - $127,671 (estimated)Operations

About this role

The Operations Officer within the Digital Banking group supports day-to-day banking operations focused on onboarding clients and maintaining accurate account records. The role ensures smooth processing of deposits, transfers, and other transactions while upholding regulatory and internal standards. It requires close collaboration with contact centre, fraud, and other internal teams to ensure a seamless and professional customer experience. The position operates in a hybrid model based out of Equitable Bank’s Toronto office.

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Required Skills

Customer Service
Client Onboarding
Problem Resolution
Customer Communication
Transaction Processing
Data Entry
Record Keeping
Issue Escalation
Deposit Processing
EFT Processing

+16 more

About EQ Bank | Equitable Bank

equitablebank.ca

Equitable Bank is a Canadian challenger bank delivering branchless, digital-first financial services tailored to Canadians. It offers mortgages, savings accounts and investment options designed to meet unique personal and investor circumstances. The bank emphasizes flexible, customer-focused solutions and direct channels to simplify access to lending and savings. As a regulated Canadian bank, Equitable positions itself as a nimble alternative to the big banks with competitive products and personalized service.