Operations Oversight & Process Specialist
AIG(1 month ago)
About this role
The Operations Claims Analyst at AIG (Service Net Warranty) partners with Service and Claims Operations to evaluate and improve claims-related business processes. The role focuses on analyzing claims and interaction data, supporting change initiatives, and presenting insights to operations leadership. It sits within the claims function supporting warranty-related operations.
Required Skills
- Process Improvement
- Quality Assurance
- Claims Analysis
- Data Reporting
- KPI Monitoring
- Stakeholder Management
- Change Implementation
- Root Cause Analysis
- Microsoft Excel
- Microsoft PowerPoint
+1 more
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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