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Operations Services Systems Coordinator at P.F. Chang's China Bistro, Inc. - ApplyBlast

Operations Services Systems Coordinator

P.F. Chang's China Bistro, Inc.

4 months ago

Scottsdale, AZ

Hybrid

Full Time

Junior

0 applicants

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About this role

The Operations Services Systems Coordinator serves as a tactical systems resource to support operational efficiency and field teams through daily helpdesk support and system maintenance. This role ensures data integrity across payroll, HRIS, and scheduling platforms while collaborating with cross-functional departments like IT and HR to resolve technical issues. The position requires managing user access hierarchies, documenting processes, and providing responsive guidance to restaurant leaders and operational partners.

Responsibilities

Troubleshoot daily helpdesk tickets for field leaders and restaurant teams
Maintain organizational hierarchies and user permissions across operational systems
Ensure data accuracy in payroll, HRIS, and scheduling platforms
Document system processes and create internal reference guides
Collaborate with IT and vendors to resolve complex system issues

Skills

About P.F. Chang's China Bistro, Inc.

pfchangs.com

Headquarters

Scottsdale, Arizona, United States

Company Size

10001+ employees

Founded

1993

View Profile

P.F. Chang's China Bistro is an Asian-inspired restaurant chain known for its handcrafted, wok-fired dishes such as Chicken Lettuce Wraps, Mongolian Beef, and Chang's Spicy Chicken. The company offers dine-in, takeout, catering, and gift card services across U.S. and international locations. Customers can also earn rewards through the Chang's loyalty program.