Operations Supervisor - Harlingen, TX
Advanced Call Center Technologies, LLC
About this role
An Advanced Call Center Technologies Supervisor oversees a team of 10-25 agents, focusing on managing performance, ensuring adherence to policies, and driving results through coaching, motivation, and performance monitoring. The role emphasizes leadership, communication, and operational efficiency within a call center environment.
Skills
About Advanced Call Center Technologies, LLC
acttoday.comAdvanced Call Center Technologies, LLC (ACT) is a business process outsourcing company that provides customer care, technical support, sales, collections, and back-office services. It serves clients across industries through contact center operations in the United States and internationally.
About Advanced Call Center Technologies, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Advanced Call Center Technologies, LLC.
Salary
$90k – $120k
per year
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