Operations Team Leader
Fgcplus
About this role
The Operations Team Leader at FGC+ is responsible for supervising contact center teams, monitoring performance metrics, coaching team members, and ensuring high-quality service delivery. The role involves leadership in a dynamic environment, fostering a positive work atmosphere, and implementing process improvements to enhance operational efficiency.
Skills
About Fgcplus
fgcplus.comFGC+ is an outsourcing solutions firm that emphasizes a people‑first approach, building skilled teams to support client operations. They deliver people‑driven outsourcing services designed to streamline processes, reduce operational burden, and help businesses scale with confidence. FGC+ partners with organizations to provide tailored staffing and managed‑team solutions focused on reliability, efficiency, and growth. Their emphasis on talent and operational excellence lets clients concentrate on core strategy while operations run smoothly.
About Fgcplus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Fgcplus.
Salary
$1200k – $1300k
per year