Team Leader, Operations - Enfermería
CNX
About this role
The Team Leader, Operations - Enfermería supervises a group of call center associates and oversees day-to-day activities to ensure service quality and contract compliance. The role focuses on coaching, motivating, and holding team members accountable to meet performance metrics and KPIs. This position is based in Bogotá and supports operational objectives within the nursing-related contact center function.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $94k
per year