OPS OPERATIONS ANALYST I - 71900090
State of Illinois
About this role
This role serves as a primary point of contact for criminal justice agencies, providing first-level technical support through a centralized helpdesk. It involves managing inquiries related to hardware, software, and network issues, documenting service calls, and supporting a critical 24/7 support operation.
Skills
About State of Illinois
illinois.govIllinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.
Recent company news
The State of Illinois NewsroomThe State of Illinois Newsroom
4 days ago
Capitol News IllinoisBiotechnology company to invest $1.5 billion in Illinois plasma-processing plant
4 days ago
PatchRick Heidner: a successful businessman runs for governor of Illinois
2 days ago
City Colleges of ChicagoGovernor Pritzker Announces $40.5 Million Expansion of DMG MORI in Illinois
2 weeks ago
NPR IllinoisRead Gov. Pritzker's state of the state and FY 2027 budget address
3 weeks ago
About State of Illinois
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for State of Illinois.
Salary
$42k
per year