OPERATIONS ANALYST I MIDNIGHT SHIFT - 71000146

An Operations Analyst I at the Florida Department of Law Enforcement serves as a primary point of contact for criminal justice agencies, managing a high volume of inquiries through a centralized helpdesk. The role involves providing first-level technical support for hardware, software, and network connectivity issues while ensuring system integrity and availability. Employees will monitor network services, coordinate with vendors to resolve complex issues, and disseminate critical security bulletins statewide.