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OPS OPERATIONS ANALYST I - 71900156 at State of Illinois - ApplyBlast

OPS OPERATIONS ANALYST I - 71900156

State of Illinois

7 months ago

3.6 on Glassdoor

Onsite

Full Time

Medior

0 applicants

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About this role

This position serves on the midnight shift of the FDLE Customer Support Center, providing first-level support for criminal justice agencies by managing and resolving inquiries related to criminal justice information systems. It plays a vital role in a 24/7 critical support operation, ensuring system integrity, troubleshooting issues, and maintaining technical communication with users.

Skills

About State of Illinois

illinois.gov

Headquarters

United States

Company Size

10001+ employees

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Illinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.