Outreach Operations Associate

Pomelo Care(22 days ago)

RemoteFull TimeJunior$55,000 - $70,000Outreach Operations

About this role

Pomelo Care is hiring an Outreach Operations Associate to support the Outreach team’s operational systems, data consistency, and overall performance. The role focuses on maintaining and improving the tools and documentation that enable smooth patient engagement and outreach workflows. This position sits within a mission-driven women’s and children’s healthcare startup partnering with payers, employers, and providers.

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Required Skills

Salesforce
Talkdesk
Metabase
Sales Operations
Data Governance
Data Accuracy
Dashboard Maintenance
Report Building
Documentation
Knowledge Base

+5 more

About Pomelo Care

pomelocare.com

Pomelo Care is a virtual maternity and neonatal care program that supplements traditional pregnancy care with unlimited, personalized remote support. Members get on-demand access to clinicians and resources — for example, dietitians for prenatal nutrition, therapists for labor anxiety, and group prenatal sessions. Pomelo partners with health plans, employers, providers, and labor unions to deliver its program as a benefit and improve maternal and neonatal outcomes. Membership is free and designed to provide continuous, customized support throughout pregnancy.