Outreach Specialist I

Transcarent(28 days ago)

RemoteFull TimeJunior$43,000 - $43,000Outreach

About this role

An Outreach Specialist I at Transcarent is an entry-level, member-facing role focused on engaging and enrolling members in targeted care programs. The specialist acts as a trusted resource who educates members about Transcarent’s services and helps ensure a high-quality member experience. The role reports to the Supervisor, Outreach and supports the company’s mission to improve health and care through accessible, personalized services.

View Original Listing

Required Skills

Manage Calls
Outbound Calling
Inbound Calling
Member Education
Cold Calling
Triage
Care Coordination
Collaboration
Documentation
Follow Up

+5 more

About Transcarent

transcarent.com

Transcarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.