Sikich
Sikich is seeking an Over-the-Shoulder Support Analyst to provide in-person, hands-on user support for a large-scale enterprise system implementation within a government client environment. This role involves delivering Tier 1 and Tier 2 support, troubleshooting issues, and reinforcing training to accelerate user adoption during Go-Live and stabilization phases. Analysts will work directly alongside end users at their workstations to provide immediate guidance and resolve operational disruptions.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
1982
Sikich is a professional services firm delivering consulting, technology and compliance services to public and private sector organizations. Its highly specialized, hands-on teams provide integrated solutions—spanning advisory, digital transformation, managed IT and regulatory compliance—rooted in deep industry experience. Sikich focuses on outcome-driven implementations and strategic guidance to strengthen operations, manage risk, and accelerate growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sikich.
83% above the average for this role