Mudflap
The Overnight Customer Support Team Lead at Mudflap coaches and supports a 24/7 customer support team, ensuring exceptional service for truckers during overnight hours. This role balances real-time customer support with team development, performance coaching, and operational excellence to drive industry-leading customer satisfaction. The position requires a proactive leader to monitor team metrics, provide quality assurance, and collaborate with cross-functional teams to improve resolution tools and processes.
Headquarters
Palo Alto, California, United States
Company Size
11-50 employees
Founded
2020
Get huge cost-plus diesel discounts with Mudflap—the network recommended by 94% of owner-operators and fleets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mudflap.
29% below the average for this role