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Owner Experience Agent at Pacaso - ApplyBlast

Owner Experience Agent

Pacaso

7 months ago

4.6 on Glassdoor

United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Owner Experience Agent at Pacaso provides high-touch, concierge-level service to owners in a 24/7 support environment through multiple communication channels. They handle inquiries, resolve issues, and support owner stays to ensure a luxury experience, building long-term relationships and maintaining service standards.

Skills

Qualifications

3-5+ years of experience in hospitality, luxury property management, concierge services, or high-end customer support

About Pacaso

pacaso.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

Pacaso is a real-estate technology company that enables fractional co-ownership of luxury vacation homes, marketing a modern, lower-cost way to buy and enjoy a second home. The company buys and renovates high-end properties, creates a dedicated ownership structure (typically up to eight co-owners), and provides full-service property management, scheduling, maintenance, and concierge through its platform. Pacaso handles the entire lifecycle — acquisition, furnishing, ongoing operations, and resale support — so owners share equity and usage without the hassles of sole ownership. Founded by Austin Allison and Spencer Rascoff, Pacaso operates across major U.S. and resort markets.