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Owner Experience Manager at Pacaso - ApplyBlast

Owner Experience Manager

Pacaso

7 months ago

4.6 on Glassdoor

Lake Tahoe, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Owner Experience Manager at Pacaso serves as the primary relationship owner for second‑home owners in a defined region, guiding them through onboarding, ongoing ownership, and resale. The role focuses on driving owner satisfaction, engagement, and retention by monitoring usage, addressing risk indicators, and coordinating cross‑functional solutions.

Responsibilities

Manage regional portfolio of owners
Drive owner engagement, utilization, and retention
Coordinate resale advisory and transaction processes

Skills

About Pacaso

pacaso.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

Pacaso is a real-estate technology company that enables fractional co-ownership of luxury vacation homes, marketing a modern, lower-cost way to buy and enjoy a second home. The company buys and renovates high-end properties, creates a dedicated ownership structure (typically up to eight co-owners), and provides full-service property management, scheduling, maintenance, and concierge through its platform. Pacaso handles the entire lifecycle — acquisition, furnishing, ongoing operations, and resale support — so owners share equity and usage without the hassles of sole ownership. Founded by Austin Allison and Spencer Rascoff, Pacaso operates across major U.S. and resort markets.