Part Time Call Center Representative
Movado Group(4 months ago)
About this role
Movado Group is seeking a Customer Service Representative to support customers through its call center, serving as the first point of contact for inquiries related to orders and service. The role focuses on delivering a reliable, customer-first experience while operating within company policies and escalation paths in a fast-paced environment.
Required Skills
- Customer Support
- Inbound Calls
- Order Management
- Issue Resolution
- Dispute Escalation
- Billing Support
- Refund Processing
- Call Center Systems
- Data Entry
- Customer Records
+5 more
About Movado Group
movadogroup.comMovado Group, Inc. is a leading global watchmaker that designs, manufactures, and markets a diverse portfolio of prestigious brands, including Movado, Ebel, Concord, ESQ, CoachWatch, and Tommy Hilfiger. The company is dedicated to delivering high-quality timepieces and personal accessories that blend timeless design with innovative technology. Movado Group emphasizes transparency and accessibility for investors and stockholders, providing financial data, corporate news, and career opportunities through its corporate website. With a strong commitment to elevating watchmaking standards, Movado Group shapes the landscape of the luxury watch industry.
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