Fedcap Rehabilitation Services
The Participant Success Advisor serves as the first point of contact for participants, guiding them through program services with care, respect, and trauma-informed support to promote trust and self-sufficiency. This role involves managing inbound and outbound communications, scheduling appointments, verifying information, and maintaining accurate documentation while fostering a welcoming environment. The position requires collaboration with a centralized operations team to ensure timely service delivery and participant engagement across multiple channels.
Fedcap Rehabilitation, founded in 1935, partners with federal and state agencies and private-sector clients to deliver high-quality commercial services — including facilities management, manufacturing, document management, and printing — staffed by individuals with disabilities and barriers to employment. The organization is dedicated to driving economic independence for people with disabilities through vocational rehabilitation, workforce development, and commercial enterprise. It operates across New York, New Jersey, and Washington, D.C., generating over $100MM in annual revenue.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fedcap Rehabilitation Services.