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Partner Customer Success Manager at Avante - ApplyBlast

Partner Customer Success Manager

Avante

1 month ago

3.1 on Glassdoor

New York, New York, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role focuses on managing a portfolio of SMB and mid-market accounts acquired through partner channels, overseeing the entire customer lifecycle from onboarding to renewal and growth. The position involves collaborating closely with partners to refine customer journeys, drive product adoption, and ensure account health through shared data and regular communication. Success in this role requires balancing relationships with both partners and end clients to accelerate business outcomes.

Responsibilities

Manage partner-led SMB and mid-market accounts end to end
Shape and execute the partner customer journey map
Train partner teams on product features and drive adoption

Skills

About Avante

avante.ai

Headquarters

Seattle, Washington, United States

Company Size

1-10 employees

Founded

2024

View Profile

Avante is an AI-driven platform that helps employers optimize employee benefits by delivering real-time insights and analytics. It supports the entire employee lifecycle — from hire to retire — to improve benefits experiences, guide decision-making, and streamline administration. HR teams and benefits administrators use Avante to make data-driven benefit design, enrollment, and engagement choices and can request a demo to see the platform in action.