Parts Customer Service Representative

JCB North America

2 months ago

Pooler, GA

Onsite

Full Time

Trainee

0 applicants

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About this role

This role serves as the main point of contact for dealers and Direct Sales customers regarding parts issues, orders, and inquiries, supporting their needs through communication and online tools. The position involves coordinating with various departments to ensure timely delivery of parts and providing training on online platforms. It emphasizes customer service and operational efficiency within the company's parts support system.

Skills

About JCB North America

jcb.com

JCB (Japan Credit Bureau) is a global payments brand and card issuer headquartered in Tokyo that provides consumer and corporate credit card products, merchant acquiring, and payment network services worldwide. The company offers issuing and acquiring solutions, contactless and e‑commerce payment technologies, fraud and risk management, and co‑branded/loyalty programs for banks, merchants, and partners. JCB emphasizes strong acceptance across Asia and expanding global reach through partnerships with other card networks, focusing on secure, interoperable payment solutions for cross‑border travel and commerce.