Patient Access Schedule Agent, 40 Hour Days
UMass Memorial Medical Center(11 days ago)
About this role
The Patient Access Scheduling Agent at UMass Memorial Health is responsible for managing appointment scheduling processes, ensuring patients access appropriate care efficiently. They handle inbound and outbound calls, collect patient information, and coordinate medical records and procedural scheduling. The role emphasizes providing exceptional patient service and supporting the healthcare system's operational efficiency.
Required Skills
- Scheduling
- Customer Service
- Communication
- Medical Records
- Insurance
- Phone Support
Qualifications
- High School Diploma
About UMass Memorial Medical Center
ummhealth.orgUMass Memorial Health is the largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.
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