Patient Account Rep - Customer Service & Collections
Vancouver Clinic(1 month ago)
About this role
The Patient Account Representative at Vancouver Clinic is a Patient Financial Services role based in a call-center environment, serving as a primary point of contact for patients regarding billing and account matters. The position supports a positive patient experience by coordinating account resolution and working within clinic policies and processes. The role is scheduled primarily onsite with potential for approved remote work after training.
Required Skills
- Customer Service
- Medical Billing
- Account Review
- Collections
- Payment Plans
- Error Resolution
- Communication
- Empathy
Qualifications
- High School Diploma or Equivalent
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