Patient Account Representative - Self-Pay - Patient Collections
Guidehouse(28 days ago)
About this role
A Call Center / Customer Service Representative – Healthcare acts as an extension of a client’s business office, handling patient and insurance interactions to support resolution of patient accounts. The role is based in Guidehouse’s San Antonio, TX office and requires working weekdays onsite during core business hours. The position supports incoming and outgoing calls and represents client policies and procedures in all communications.
Required Skills
- Inbound Calling
- Outbound Calling
- Account Review
- EOB Knowledge
- Insurance Verification
- Customer Service
- Account Updates
- Communication
- Data Entry
Qualifications
- High School Diploma / GED
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
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