Ruby
Third Way Health is seeking a full-time Patient Concierge Representative in Medellin to assist patients with scheduling, inquiries, and navigating healthcare services. The role focuses on improving the patient experience through effective communication and support, contributing to healthcare organizations across the United States.
Ruby is a people-powered, AI-enhanced virtual receptionist and live chat company serving 15,000+ small businesses across industries such as legal, healthcare, home services, and financial services. Ruby provides 24/7 call answering, live chat, appointment scheduling, lead qualification, and outbound calling, helping businesses capture opportunities and deliver exceptional customer service. With over 20 years of experience, Ruby handles more than 1.1 million conversations per month and captures over 1.6 million leads per year for its clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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