Patient Engagement Specialist

Shields Health Solutions

2 months ago

3.9 on Glassdoor

Remote

Full Time

Medior

2 applicants

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About this role

The Patient Engagement Specialist provides remote patient-facing support for pharmacy services, handling inbound and outbound calls to manage prescription refills and claims. The role serves as a liaison between patients, pharmacies, clinicians, and internal teams to ensure prescriptions are processed and tracked accurately.

Skills

Qualifications

State Pharmacy Technician RegistrationCPhTHigh School DiplomaGED

About Shields Health Solutions

shieldshealthsolutions.com

Shields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."