Patient Experience Coordinator - Full Time - Days
Jupiter Medical Center(3 months ago)
About this role
The Patient Experience Coordinator at Jupiter Medical Center serves as a central point of contact between patients, families, clinical staff, administration, and physicians, supporting the hospital’s patient-centered care mission. This role represents the organization in patient relations and contributes to initiatives that enhance patient satisfaction and the overall care experience.
Required Skills
- Communication
- Telephone Etiquette
- Customer Service
- HIPAA Compliance
- Problem Solving
- De-escalation
- Service Recovery
- Reporting
- Mentoring
- Cultural Sensitivity
+2 more
Qualifications
- Associates Degree
- Bachelor's Degree Preferred
About Jupiter Medical Center
jupitermed.comJupiter Medical Center is the leading destination for world-class health care in Palm Beach County and across the Treasure Coast region. Learn more.
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