Patient Experience Specialist 1, Full Time

Alumni Network Job Board(2 months ago)

Miami, FLOnsiteFull TimeMedior$85,825 - $115,140 (estimated)Patient Experience

About this role

The Patient Experience Specialist at the University of Miami serves as a liaison between patients, families, and the health system, focused on improving overall patient satisfaction and experience. The role interfaces with clinical and administrative teams and supports adherence to internal and external policies and regulations.

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Required Skills

Patient Relations
Complaint Resolution
Conflict Resolution
Active Listening
Documentation
Case Management
Communication
Microsoft Office
Confidentiality
Collaboration

Qualifications

Bachelor's Degree

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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