Patient Experience Specialist 1, Full Time

Alumni Network Job Board(3 months ago)

Miami, FLOnsiteFull TimeMedior$74,149 - $100,161 (estimated)Patient Experience

About this role

The Patient Experience Specialist at UHealth serves as a liaison between patients, families, and the health system to support overall patient experience and satisfaction. The role is based within the university health system and works closely with clinical and administrative colleagues to uphold institutional policies and patient-centered care standards. This is a full-time staff position focused on supporting the patient experience function.

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Required Skills

Service Excellence
Conflict Resolution
Active Listening
Patient Advocacy
Documentation
Case Management
Communication
Empathy
Microsoft Office
Confidentiality

+4 more

Qualifications

Bachelor’s Degree
3 Years Experience Preferred

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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