Patient Family Relations Specialist
Brigham and Women's Hospital
About this role
The Patient Family Relations Specialist serves as a liaison between patients, families, and clinical staff at Mass General Brigham, managing feedback and correspondence related to patient experience. The role supports patient rights, promotes a patient- and family-centered culture, and helps ensure concerns are acknowledged and addressed compassionately. The position reports to the Senior Manager, Patient and Family Relations and operates within an evolving change-management environment.
Skills
Qualifications
About Brigham and Women's Hospital
brighamandwomens.orgBrigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.
Recent company news
The Boston GlobeAfter tensions, Dana-Farber and Brigham say they will collaborate on physician assistants
1 week ago
The Business JournalsWashington University names new medical school dean
1 day ago
NBC BostonMass General Brigham wants to build a new hospital tower in Longwood
Sep 30, 2025
WBURBrigham and Women's study finds vitamin D may slow biological aging
Aug 12, 2025
Modern Healthcare2023 Most Influential in Healthcare Dr. Anne Klibanski
Jun 13, 2025
About Brigham and Women's Hospital
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Brigham and Women's Hospital.
Salary
$57k – $83k
per year
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