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Patient Guest Services Assistant at Cleveland Clinic - ApplyBlast

Patient Guest Services Assistant

Cleveland Clinic

3 months ago

3.7 on Glassdoor

Onsite

Part Time

Junior

0 applicants

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About this role

As a Patient Guest Services Assistant at Cleveland Clinic Hillcrest Hospital, you will provide directions to patient rooms, assist visitors, and ensure a safe environment for patients and caregivers. This entry-level role involves greeting guests, accessing appointment information, providing concierge services, and responding to emergency codes while collaborating with various departments to enhance the patient experience.

Responsibilities

Provide directions and assistance to patients and visitors
Access patient information to confirm appointments and room numbers
Respond to Code Blue and Code Red emergencies
Coordinate patient needs with other hospital departments
Report safety, maintenance, and cleaning needs

Skills

Qualifications

High School Diploma or GED

About Cleveland Clinic

clevelandclinic.org

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1921

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Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.