Patient Guest Services Assistant
Cleveland Clinic(11 days ago)
About this role
The Patient Guest Services Assistant at Cleveland Clinic Health System helps create a warm and informative experience for patients, families, and visitors. They serve as a highly visible resource by ensuring smooth communication, assisting with directions and transport, and providing empathetic customer service in a healthcare environment.
Required Skills
- Communication
- Customer Service
- Patient Assistance
- Empathy
- Hospital Navigation
- Problem Solving
- Multitasking
- Teamwork
- Computer Skills
- Observation
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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