Patient Onboarding Associate- Call Center (part time hours)

Luna Physical Therapy(2 months ago)

RemotePart TimeJunior$49,622 - $70,386 (estimated)Customer Support

About this role

The Part-Time Onboarding Associate at Luna Physical Therapy serves as the initial point of contact for new and existing patients, facilitating their entry into Luna’s physical therapy services. The role focuses on managing patient registration and appointment logistics while ensuring a smooth, professional, and positive experience. This position supports Luna’s mission of expanding access to quality physical therapy through a tech-enabled, remote care platform.

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Required Skills

Patient Registration
Appointment Scheduling
Call Handling
Customer Service
Interpersonal Communication
Record Management
Data Entry
Insurance Verification
Outbound Calling
Email Communication

+5 more

Qualifications

High School Diploma or equivalent

About Luna Physical Therapy

getluna.com

Luna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.

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