Patient Queue Specialist
OpenLoop
About this role
The Patient Queue Specialist at OpenLoop helps ensure strong contact center performance and a positive patient experience across the company’s virtual care platform. This role supports continuous improvement of workflows and operational processes by working with BPO partners and internal teams. The position is available remotely or at the Des Moines, IA headquarters and contributes to data-driven decision making and strategic enhancements.
Skills
About OpenLoop
openloophealth.comOpenLoop Health is a white‑label telehealth infrastructure provider that helps healthcare organizations launch and scale virtual care programs. It delivers configurable, end‑to‑end clinical, legal, and financial solutions—from a la carte services to full‑stack platforms—custom‑branded to its partners. The company leverages AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. Founded in 2020 and led by Dr. Jon Lensing, OpenLoop serves hospitals, health systems, employers, and retailers across the U.S.
Recent company news
Iowa Capital DispatchIowa company faces lawsuit over massive health-data cyberattack
3 weeks ago
The Des Moines RegisterAmbitious Des Moines company cuts goals as it misses jobs benchmarks
2 weeks ago
Modern HealthcareOpenLoop Health faces lawsuits over alleged data breach
3 weeks ago
Iowa NowAn Evening with Telehealth Entrepreneur Jon Lensing
Nov 17, 2025
Fierce HealthcareWhite-label telehealth provider, pharmacy sued over 'snake oil' compounded oral GLP-1
4 weeks ago
About OpenLoop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for OpenLoop.
Salary
$85k – $114k
per year