Workforce Queue Analyst
Acquire
About this role
Acquire Intelligence is seeking a Workforce Queue Analyst responsible for managing call volumes, routing strategies, and real-time queue monitoring to ensure peak contact center performance. The role involves analyzing trends, supporting exceptional service delivery, and coordinating operational data. The company emphasizes career growth, work-life balance, and a fun, collaborative environment.
Skills
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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About Acquire
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Acquire.
Salary
$9k – $13k
per year