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Patient Representative at Dana-Farber Cancer Institute - ApplyBlast

Patient Representative

Dana-Farber Cancer Institute

1 month ago

3.9 on Glassdoor

Brookline, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Representative serves as the primary point of contact for patients and referring providers, managing incoming calls and providing administrative support within the Dana-Farber Welcome Center. This role involves triaging patient needs, resolving inquiries, and collaborating with disease center teams to ensure a seamless and compassionate patient experience. The position requires strong customer service skills, multitasking abilities, and proficiency in a call center environment.

Responsibilities

Triage incoming calls and resolve patient questions directly
Provide administrative support and coordination for patient care
Collaborate with disease center teams to ensure seamless coverage

Skills

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.