Mercy

Patient Service Agent - Primary Care Call Center

Mercy(27 days ago)

OnsiteFull TimeJunior$41,427 - $56,506 (estimated)Patient Services
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About this role

A Patient Service Agent at Mercy Primary Care Call Center is part of the patient access team serving as a frontline contact for patients within a primary care setting. This full-time, Monday through Friday role requires a professional, compassionate demeanor and strong communication in a healthcare call-center environment.

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Required Skills

  • Scheduling
  • Patient Communication
  • Data Entry
  • Computer Literacy
  • Multitasking
  • Typing
  • Customer Service
  • HIPAA Compliance
  • EMR Documentation
  • Telephone Etiquette

Qualifications

  • High School Diploma or Equivalent
Mercy

About Mercy

mercy.net

Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.

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