Patient Service Agent - Primary Care Call Center
Mercy(25 days ago)
About this role
A Patient Service Agent at Mercy Primary Care Call Center is a patient-facing representative within a healthcare call center who supports patient interactions and clinic operations. The role emphasizes compassionate service, accurate information handling, and contributing to team goals within Mercy's primary care network.
Required Skills
- Scheduling
- Data Entry
- Customer Service
- Telephone Etiquette
- Typing
- EMR
- HIPAA Compliance
- Multitasking
- Compassion
Qualifications
- High School Diploma or Equivalent
About Mercy
mercy.netMercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
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