Patient Service Associate (Call Center)

Clinical Careers Page(2 months ago)

Kansas City, KSOnsiteFull TimeJunior$32,830 - $45,177 (estimated)Patient Services / Hospitality Services (Call Center)

About this role

A Patient Service Associate (Call Center) at Bell Hospital serves as the front-line call-center contact supporting Hospitality Services across Housekeeping, Patient Transportation, and Dining. This full-time role operates on an 11:30am–8:00pm M–F shift with rotating weekends and works within the hospital's patient services operations to support clinical and nonclinical teams.

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Required Skills

Data Entry
Call Handling
Prioritization
Customer Service
Communication
Confidentiality
Scheduling

Qualifications

High School Diploma or GED
Basic Cardiac Life Support (BLS) - AHA (within 30 days of hire)
CPR (Preferred)

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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