Patient Service Representative - BIDMC (40 Hours, Day shifts)

Medical Care of Boston Management Corporation(1 month ago)

OnsiteFull TimeJunior$41,000 - $51,000Pulmonary, Critical Care & Sleep Medicine

About this role

A Patient Service Representative in the Division of Pulmonary, Critical Care & Sleep Medicine at Beth Israel Lahey Health serves as the first point of contact for patients, handling high-volume calls to triage and schedule appointments across a distributed campus. The role supports a Harvard Medical School teaching practice and manages patient access using a centralized scheduling system.

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Required Skills

Phone Triage
Scheduling
Customer Service
Data Entry
Microsoft Office
Call Center
Medical Terminology
Bilingual Communication
Typing

Qualifications

High School Diploma
GED
Associate's Degree (preferred)

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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