Voice Communication Specialist

Cleveland Clinic(1 month ago)

OnsiteFull TimeJunior$41,469 - $56,469 (estimated)Medical Care At Home-Center for Connected Care

About this role

The Voice Communication Specialist at Cleveland Clinic Health System serves as a primary point of contact for inbound calls related to medical care at home, ensuring a comprehensive and patient-first experience. The role involves managing a high volume of incoming calls, clinical triage coordination, and communication with various stakeholders, while maintaining accurate documentation within the electronic medical record system.

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Required Skills

Patient Communication
Call Management
Clinical Triage
Medical Terminology

Qualifications

High School Diploma

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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