Patient Service Representative - Cottonwood Rheumatology
IMC(8 days ago)
About this role
The Patient Service Representative (PSR) acts as the primary point of contact between the medical facility and patients, focusing on delivering excellent customer service and managing patient intake, appointment scheduling, and administrative documentation. The role emphasizes communication, confidentiality, and supporting patients through their clinical experience.
Required Skills
- Customer Service
- Communication
- EMR
- Data Entry
- Scheduling
- Confidentiality
- Medical Records
- Cash Management
- Multilingual
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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