Patient Success Advocate - Weekends
Cadence Solutions(10 days ago)
About this role
A Patient Success Advocate at Cadence Health is a call-center role within the Patient Success organization supporting Cadence’s remote monitoring program for seniors. The position is remote and US-based, aligned with the company mission to deliver proactive, technology-enabled care that extends the reach of primary care providers.
Required Skills
- Customer Support
- Multichannel Support
- Zendesk
- Remote Monitoring
- Patient Advocacy
- Troubleshooting
- Problem Solving
- Metrics
- Medicare Experience
- Remote Work
About Cadence Solutions
cadence.careCadence is a remote patient monitoring company that delivers scalable chronic disease management to improve health outcomes and generate financial ROI. Their solution combines connected devices, data analytics, and clinician‑led care pathways to continuously monitor patients, reduce hospitalizations, and drive better clinical outcomes. Cadence partners with health systems, payers, and employers to implement turnkey RPM programs at scale, and its model has been validated by the New England Journal of Medicine Catalyst. Providers choose Cadence for its integrated technology, clinical workflows, and measurable return on investment.
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