Patient Support Specialist, Germany
Careers at Eucalyptus(1 year ago)
About this role
Eucalyptus is a digital healthcare company behind Juniper, a large weight-management program combining GLP-1 medication with personalized lifestyle support and clinician-led care. This role supports patients in the growing German market, serving as a key contact between patients and the care team while helping shape the local patient experience as the business scales.
Required Skills
- Patient Support
- Customer Service
- Ticket Triage
- Patient Onboarding
- Outbound Calling
- Consultation Coordination
- Order Tracking
- Issue Escalation
- Process Documentation
- Community Management
+6 more
About Careers at Eucalyptus
eucalyptus.healthEucalyptus (or "Euc") is a digital-first medical organization that delivers high-touch, high-quality healthcare to patients around the world. The company emphasizes patient-first, technology-enabled care designed to help people live better, for longer. Euc provides personalized, outcomes-driven services that prioritize accessibility, continuity, and long-term wellbeing. Its mission centers on combining compassionate clinical care with digital tools to improve health across the lifespan.
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