Payments Operations Specialist

Box(14 days ago)

HybridFull TimeMedior$74,000 - $92,500Payments

About this role

A Payment Operations Specialist at Box will join a newly formed Payments Operations function focused on improving cash flow, reducing fraud losses, and enhancing the customer checkout experience. The role supports Box’s e-commerce and payments strategy by partnering across teams and with external vendors to drive payment optimization and scalability.

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Required Skills

Payments Operations
Authorization Flows
Decline Analysis
Fraud Detection
Vendor Management
Data Analysis
Experimentation
Dashboarding
Collaboration
Communication

About Box

box.com

Box is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.