Payments Support, Associate
Shift4(1 month ago)
About this role
The Payments Support Associate at Shift4 is part of the customer support organization focused on Shift4’s payment products and POS integrations. The role interfaces with customers, resellers, partners, and internal teams to help maintain reliable service and high customer satisfaction. It operates in a fast-paced, customer-centric environment with expectations for flexible scheduling to support continuous operations.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Chat Support
- Ticketing
- Troubleshooting
- Payments
- POS Support
- Credit Card
- Gift Card
+12 more
Qualifications
- High School Diploma
- Associate's Degree
About Shift4
shift4.comShift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.
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