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© All Rights Reserved. ApplyBlast.com
Benepass
The People Experience Support Agent serves as the first point of contact for employees seeking assistance with workplace technology, people processes, expenses, and benefits. This internal customer experience role focuses on prompt, accurate, and empathetic ticket resolution while utilizing AI tools to enhance support efficiency. The position involves collaborating with various teams to deliver reliable service and maintain accurate records.
Benepass is a software platform for managing flexible employee benefits, including lifestyle spending accounts and pre-tax benefits. It helps employers offer adaptable benefits that support a modern, global workforce, with a focus on privacy and HIPAA compliance. The company is backed by Y Combinator and driven by founders Jaclyn Chen, Mark Fischer, and Kabir Soorya. Headquartered in New York City, Benepass was established in 2019 to redefine how benefits fit the future of work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Benepass.
5% above the average for this role