People Operations Associate
Decagon(1 month ago)
About this role
The People Operations Associate at Decagon is responsible for enhancing the employee experience by managing onboarding, off-boarding, and benefits administration while maintaining accurate employee data in HR systems like Rippling and Culture Amp. This role involves serving as a primary contact for employee inquiries, assisting with performance and engagement initiatives, and driving process improvements to support the growth of the People Operations team. The Associate will collaborate closely with the People Operations Lead to design and optimize programs that foster a strong company culture and support the needs of a rapidly scaling workforce.
Required Skills
- Employee Onboarding
- Employee Off-boarding
- HR Systems
- Benefits Administration
- Employee Inquiries
- Performance Programs
- Engagement Programs
- Internal Communications
- Process Improvements
- People Programs
+6 more
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.