People Operations Manager

Front(3 months ago)

HybridFull TimeManager$115,300 - $159,000People

About this role

The People Operations Manager at Front is responsible for managing key HR functions including US benefits, compliance, and strategic projects across the employee lifecycle. This role requires ownership of programs from onboarding to offboarding, along with optimizing the HR tech stack and ensuring operational excellence. The manager will collaborate with various teams, provide policy support in the San Francisco office, and drive initiatives that enhance the overall employee experience. Ideal candidates have over 6 years of experience in People Operations within a fast-paced tech environment and possess strong expertise in US benefits and compliance regulations.

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Required Skills

People Operations
HR Generalist
US Benefits
Leave Management
Compliance Reporting
Project Management
Process Improvement
HR Tech Stack
Stakeholder Management
Onboarding

+6 more

About Front

front.com

Front is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.