People Systems Analyst
Intercom
About this role
Intercom is an AI customer service company focused on delivering advanced customer experiences through products like its AI agent Fin. The People Systems Analyst role on the Enterprise Systems team supports the company’s HR technology stack—primarily Workday—ensuring HR systems enable accurate data, reporting, and secure operations while partnering with People and IT stakeholders. The role reports to the Manager of People Systems.
Skills
Qualifications
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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About Intercom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intercom.
Salary
$125k – $155k
per year