Platform Operations Analyst

Frontera(21 days ago)

RemoteFull TimeJunior$60,000 - $80,000Engineering

About this role

Frontera is building a HIPAA-compliant platform that uses AI to help behavioral health teams deliver evidence-based care to children with autism and other needs. The company’s mission is to close the behavioral healthcare access gap for families, including those in rural communities. This Platform Operations Analyst role sits within the Engineering organization and supports both B2B and direct-to-parent products by acting as a technical front line for diagnosing issues and improving reliability.

View Original Listing

Required Skills

SQL
Production Support
Troubleshooting
Root Cause Analysis
Bug Reporting
Data Validation
Incident Triage
Customer Escalations
QA Testing
Integration Support

+2 more

About Frontera

fronterahcn.org

Frontera HCN (Frontera Healthcare Network) is a community health center network serving rural and small-town Texas with comprehensive primary care, behavioral health, pharmacy services, and care coordination across multiple clinic locations (Brady, Fredericksburg, Junction, Mason, Menard and others). The organization emphasizes accessible, patient‑centered care with bilingual (Spanish) services, sliding‑scale payment options, an online patient portal, and after‑hours support. Frontera also engages the community through outreach, fundraising campaigns, and informational resources to expand local access to affordable healthcare.