Platform Technology Support - Analyst / Associate
iCapital(4 days ago)
About this role
An Analyst or Associate on iCapital’s Platform Technology Support team supporting onboarding, entitlement management, and day-to-day operations of the company’s white‑label digital platform. The role partners with external clients and internal stakeholders to resolve technical inquiries and ensure successful delivery of platform solutions.
Required Skills
- Client Support
- Entitlement Management
- Onboarding
- Troubleshooting
- Ticketing
- Documentation
- Data Integration
- Communication
- Time Management
- Product Collaboration
+2 more
Qualifications
- Bachelor's Degree
About iCapital
icapital.comiCapital is a financial technology and distribution platform that powers access to alternative investments—private equity, hedge funds, structured products and annuities—for financial advisors, wealth managers and asset managers. The company combines a marketplace, technology infrastructure and operational services to help advisors incorporate alternatives at scale and help asset managers open new channels of distribution. iCapital also provides due diligence, reporting and compliance support to streamline onboarding, transactions and ongoing portfolio administration.